FAQ
What is a Smart Underwater Housing?
Smart Underwater Housing is a protective case designed for smartphones, allowing you to take your device underwater for photography and video capture. It’s suitable for a variety of smartphones, providing protection against water, dust, and impacts while offering easy access to your device controls.
How deep can I take my smartphone in a Smart Underwater Housing?
Smart Underwater Housing is rated for depths of up to 80 meters (262 feet). Always ensure the housing is correctly sealed before submerging it.
What features does the Smart Underwater Housing include?
Clear, high-quality acrylic glass: For high-quality photography and video.
Automatic vacuum pump system: This feature is designed to create a vacuum seal within the housing to prevent water leakage. It gives you peace of mind by alerting you if the seal is compromised.
Ergonomic design: Easy to grip and handle underwater.
Button access: Physical buttons allow for control of your phone’s camera and other functions while underwater.
How does the automatic vacuum pump work?
The automatic vacuum pump system works by creating a slight vacuum inside the housing before you submerge it in water. The vacuum helps to ensure that the O-ring is properly sealed and eliminates any air pockets that could compromise the seal.
If the vacuum seal is compromised or the housing is improperly sealed, the pump system will alert you with a visible indicator. This feature gives an extra layer of confidence before you take your smartphone underwater.
How do I maintain the vacuum pump?
Check for battery life: Ensure the vacuum pump's battery is charged.
Clean the vacuum pump area: Regularly check the vacuum pump to ensure they are free of debris.
Follow pre-dive vacuum procedure: Follow instructions of the vacuum pump test before going underwater. A simple automatic vacuum check is performed to confirm that the pump is functioning correctly and the seal is intact.
How do I care for the O-ring?
The O-ring is critical for keeping the underwater housing waterproof, so it’s important to maintain it properly:
Clean after each use: Gently clean the O-ring and its groove with a soft, lint-free cloth to remove sand, salt, or any debris.
Lubricate regularly: Use a silicone-based lubricant (not petroleum-based) on the O-ring to keep it supple and ensure a good seal. Apply a thin layer after cleaning.
Inspect for damage: Before each use, check the O-ring for signs of wear, cracking, or damage. If you notice any damage, replace the O-ring immediately.
Store properly: After use, store the housing in a cool, dry place. Avoid leaving it exposed to direct sunlight for long periods.
How do I open and close the housing?
Opening the housing: Clean droplets around the valve before opening. Release main valve to depressurize housing. Gently press on the housing’s latch to unlock it. Be careful not to force it open if there is resistance.
Closing the housing: When closing the housing, ensure the O-ring is seated properly in its groove before pressing the two halves together. Lock the latch securely to create a tight seal.
Is the Smart Underwater Housing compatible with all smartphone models?
WFH07 Smart Underwater Housing is compatible with all iPhone and most of Android models. Please check the specific housing model’s guidelines for compatibility with your smartphone in Smart Housing section.
How do I clean the Smart Underwater Housing after use?
Freshwater rinse: After each use, especially in saltwater or murky water, rinse the housing thoroughly with clean freshwater to remove any salt or debris.
Dry thoroughly: Use a soft cloth to dry the housing and its components. Never use a hairdryer or high-heat source to dry the housing, as it could damage the materials.
Clean the lens cover: Use a soft lens cloth to gently clean the lens, removing any smudges or water droplets.
Can I use the Smart Underwater Housing for activities other than diving?
Yes, Smart Underwater Housing is perfect for various water activities, such as snorkeling, surfing, kayaking, and even shooting photos or videos in the rain. Just be sure to follow the same maintenance guidelines for each use.
Is there a warranty for the Weefine Smart Underwater Housing?
Weefine typically offers a warranty for their products against manufacturing defects. For more detailed information please check Support > Warranty section.
What is the DiveIT app?
The DiveIT app is a mobile application designed to complement the Weefine underwater housing for smartphones. It helps you manage and enhance your underwater photography and diving experience by providing features such as a dive computer, dive log, and various shooting modes. The app allows you to track your dive data, take photos, and adjust settings while you're underwater.
Is the DiveIT app free to use?
The DiveIT app is available as a free download with basic features. Some advanced features, such as custom dive settings and detailed dive computer tracking, may require an in-app purchase or subscription.
What to Do if the Smart Underwater Housing Becomes Unresponsive?
In rare cases, the DiveIt underwater housing may become unresponsive to button inputs. If this happens, a hard reset is required. To perform a hard reset, press the top and bottom cursor buttons simultaneously. This should reset the housing and restore functionality. If the issue persists after performing a hard reset, please contact our support team for further assistance.
If you have more questions or need assistance, feel free to reach out to our customer support team. Enjoy capturing stunning underwater moments with your smartphone!